Account alerts is a service you can subscribe to through Online banking, where you’ll receive text messages to notify you of your account activities. Once you subscribe, you’ll first receive a welcome message.
Subscribe to Account alerts today.
Get real time information
Choose to receive text messages that will help you stay on top of your account activity.
“I want to know when my paycheque is deposited”
Choose a Credit notification alert: Receive an alert when a payment above a specified amount has been credited to your account.
“Let me know when my balance is less than $1,000”
Choose a Balance below alert: Receive an alert if the balance on your account falls below a specified balance.
“Remind me when my Term Deposit is coming up for renewal”
Choose a Term deposit/GIC alert: Receive an alert when your Term deposit/GIC account is about to mature.
“Alert me when my mortgage payment is withdrawn”
Choose a Debit notification alert: Receive an alert when a payment or withdrawal above a specified amount has been debited from your account.
“I want to know when I’ve reached my savings goal for my vacation”
Choose a Balance above alert: Receive an alert if the balance on your account goes above a specified balance.
As an HSBC Online banking customer, you may receive other emails or text messages related to:
- Online banking registration
- Changes to your password or security questions
- Security Device activation, replacement or PIN / Passcode reset
You can get more information by texting ‘INFO’, or ‘HELP’ to 24722 for more information on your Account alerts.